Privacy Policy
1 Introduction
EHD Technologies OPC Pvt Ltd ("EHD Education", "Tachnat", "we", "us", or "our") is committed to protecting the privacy and personal information of our students, parents, and website visitors.
This Privacy Policy explains:
- What personal information we collect
- How we use that information
- How we store and protect it
- Your rights regarding your personal data
- How to contact us about privacy concerns
By using our website (www.ehdeducon.com) or our services, you consent to the practices described in this Privacy Policy. If you do not agree with this policy, please do not use our website or services.
This policy complies with the Information Technology Act, 2000 and the IT (Amendment) Act, 2008 of India, and is aligned with global data protection best practices.
2 Information We Collect
2.1 Information You Provide Directly
Personal Identification:
- Full name
- Date of birth
- Gender
- Nationality and passport details (for visa applications)
- Photograph (where required for applications)
Contact Information:
- Email address
- Mobile phone number
- Residential address
Academic Information:
- Educational qualifications and transcripts
- English language test scores (IELTS, PTE, TOEFL)
- Work experience details and employment letters
- ANZSCO occupation codes (for migration applications)
Financial Information:
- Bank statements (for visa or PR applications — shared only as required)
- Education loan details (if applicable)
- Fee payment records
2.2 Information Collected Automatically
- IP address and browser type
- Pages visited and time spent on each page
- Device type (mobile, desktop, tablet)
- Referring website or search engine
- Cookies and similar tracking technologies
2.3 Information from Third Parties
- Partner universities and institutions
- Skill assessment bodies (ACS, VETASSESS, Engineers Australia)
- Australian immigration portals (SkillSelect, ImmiAccount)
- Google or Facebook if you sign in or interact via social media
3 How We Use Your Information
Service Delivery
- Processing your college and university applications
- Preparing and reviewing visa applications
- Drafting SOPs, LORs, and supporting documents
- Booking IELTS and PTE preparation sessions
- Arranging accommodation and post-arrival support
Communication
- Sending updates about your application status
- Responding to your inquiries and support requests
- Sending important notices about visa policy changes
- Providing service reminders and follow-ups
Marketing (with your consent)
- Sending newsletters about study abroad opportunities
- Informing you about upcoming webinars and events
- Sharing relevant scholarship and visa updates
We will never sell your personal information to any third party for commercial purposes.
4 How We Share Your Information
We share your information only when necessary and with trusted parties:
4.1 Universities and Colleges
Your application documents are shared with universities you apply to, only with your explicit consent.
4.2 Australian Immigration Authorities
For visa and PR applications, required documents are submitted to the Australian Department of Home Affairs and related government bodies.
4.3 Skill Assessment Bodies
Relevant information is shared with bodies such as ACS, VETASSESS, Engineers Australia, and ANMAC as applicable to your occupation.
4.4 Our MARA-Registered Agent
Mr. Hulio Gash (OMARA #1281149) will have access to your migration-related documents to provide legal migration advice and representation.
We do NOT share your information with advertisers, marketing companies, other consultancies, or any party not directly involved in your service.
5 Cookies Policy
Cookies are small text files stored on your device when you visit our website. They help us understand how you use our site and improve your experience.
Essential Cookies
Required for the website to function. These cannot be disabled. Examples include login sessions and form data retention.
Analytics Cookies
Help us understand visitor behavior. We use Google Analytics with anonymized data.
Preference Cookies
Remember your settings and preferences for future visits.
You can control cookies through your browser settings. To opt out of Google Analytics tracking, visit: https://tools.google.com/dlpage/gaoptout
6 Data Storage and Security
6.1 How Long We Keep Your Data
- Active clients: Duration of service engagement plus 3 years
- Visa and migration records: 7 years (as required by Australian migration law)
- Website analytics data: 26 months
- Inactive inquiries: 1 year, then permanently deleted
6.2 Security Measures
- Password-protected systems with restricted staff access
- Encrypted email communication for sensitive documents
- Regular security reviews of our digital infrastructure
- Staff training on data privacy and confidentiality
- Non-disclosure agreements with all team members
Despite our best efforts, no data transmission over the internet is 100% secure. We cannot guarantee absolute security of your data.
7 Your Privacy Rights
Right to Access
You can request a copy of all personal information we hold about you. Email us at ehdeducon@gmail.com.
Right to Correction
If any information we hold is incorrect or outdated, you can request correction at any time.
Right to Deletion
You can request deletion of your personal data. Note: We may need to retain certain data for legal or regulatory compliance.
Right to Withdraw Consent
You can withdraw consent at any time by clicking Unsubscribe in any email we send or by emailing us at ehdeducon@gmail.com.
Right to Data Portability
You can request your data in a portable format such as PDF or CSV.
To exercise any of these rights, contact us at ehdeducon@gmail.com or +91 96003 83589. We will respond within 15 business days.
8 Children's Privacy
Our services are primarily intended for students aged 18 and above. For students under 18:
- A parent or legal guardian must provide consent before the student can use our services
- We collect only the minimum information necessary for the service
- Parents and guardians have the right to review, correct, or delete their child's personal information at any time
- We do not knowingly market directly to individuals under 18
If you believe a minor has provided us personal information without parental consent, please contact us immediately at ehdeducon@gmail.com.
9 Third-Party Websites
Our website may contain links to external websites including university websites, Australian Department of Home Affairs, IELTS and PTE portals, skill assessment bodies, and education loan providers.
These websites have their own privacy policies, which we do not control. EHD Education is not responsible for the privacy practices or content of any third-party website.
10 International Data Transfer
As we assist students applying to Australian institutions, some of your personal data will be transferred to and processed in Australia, including by the Australian Department of Home Affairs and universities.
Such transfers are necessary for the delivery of our services. By using our services, you explicitly consent to this transfer. We ensure all international transfers comply with applicable data protection laws.
11 Changes to This Privacy Policy
We may update this Privacy Policy periodically. When we make changes:
- The Last Updated date at the top of this page will be revised
- For significant changes, we will notify registered users via email
- Continued use of our services after changes constitutes acceptance of the updated policy
We recommend reviewing this Privacy Policy at least once every 6 months.
12 Contact Us and Grievance Redressal
Privacy Officer & Grievance Officer
If you have a privacy complaint, please email us with your full name, a clear description of your concern, and any relevant dates or reference numbers. We take all privacy complaints seriously.